Privacy Policy — Sycnap's Tradez

Sycnap's Tradez is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Sycnapstradez.com.

01 Information We Collect

Personal Data: Name, email address, phone number, and demographic information that you voluntarily provide during registration.

Derivative Data: Information our servers automatically collect — IP address, browser type, operating system, access times, and pages viewed.

Financial Data: Payment information when you purchase our services. All financial data is securely processed through our payment gateways (UPI/Bank Transfer).

Trading Data: Trade history, profit/loss records, adherence to risk management rules, and performance metrics — collected to evaluate your trading skills.

02 How We Use Your Information

Create and manage your trading account
Email you regarding your account status and updates
Process payments and manage transactions
Monitor and analyze platform usage to improve your experience
Notify you of updates to the Platform
Prevent fraudulent transactions and protect against criminal activity
Resolve disputes and troubleshoot problems
Respond to customer service requests

03 Disclosure of Your Information

We may share your information in the following circumstances:

By Law: If required to respond to legal process or protect rights, property, or safety.
Service Providers: Third parties that perform services for us — payment processing, hosting, customer service.
Business Partners: With your consent, we may share information with business partners for specific purposes.

We do not sell your personal data to third parties.

04 Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. We use secure HTTPS connections and industry-standard encryption for data transmission.

While we have taken reasonable steps to secure your personal information, please be aware that no security measures are perfect or impenetrable.

05 Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. Our Platform is intended for adults only. If you become aware of any data we have collected from children under age 18, please contact us immediately.

06 Your Privacy Rights

Right to AccessRequest copies of your personal data held by us.

Right to RectificationRequest correction of any inaccurate information.

Right to ErasureRequest deletion of your personal data, under certain conditions.

Right to Data PortabilityRequest transfer of your data to another organization.

Right to Restrict ProcessingRequest restriction of processing your data, under certain conditions.

Right to ObjectObject to our processing of your personal data.

To exercise any of these rights, please contact us via WhatsApp or email.

07 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed.